The purpose of this survey is to gather data and lessons learned from different groups that work toward strengthening health systems in low- and middle-income countries (LMIC) [i], using eHealth.[ii] Recognizing the wide range of decision-makers, implementers and funders involved in eHealth projects and programs in LMICs, this survey is designed to systematically consult with representatives from these groups. Responses can also inform the activities of groups such as the World Health Organization and other interested audiences.


Data gathered through your responses will:

  • Inform recommendations about what processes and mechanisms could support better collaboration among eHealth projects in LMICS, in association with identified health priorities;
  • Lend insight on how eHealth initiatives can align more closely with national health priorities; and
  • Identify areas and recommendations for enhanced alignment and collaboration.


Responding to today’s survey is voluntary. Your responses will be used for informational analysis. Your name will be included in a list of respondents and permission will be sought for the use of any direct quotes from this conversation.


The World Health Organization’s eHealth and Informatics Unit is responsible for this consultation as part of a research project funded by Canada’s International Development Research Centre (IDRC). If you need more information, please contact WHO’s Najeeb Al-Shorbaji by e-mail at We thank you for your participation in this important initiative.


[i] Center for Global Development. New Income Categories for MCC Countries. January 12, 2012;Available from URL:

[ii] The World Health Organization defines eHealth as the use of ICT for health. eHealth includes the use of mobile devices (commonly referred to as mHealth). It can be used to improve planning and delivery of health services at different levels within a health system and across different geographies. Specific applications of eHealth within health systems include data collection and analysis, remote diagnosis, monitoring and improving adherence to treatment regimens, tracking incidence of diseases and outbreaks, continuing professional development, promoting health behaviors, enhancing evidence-based planning as a result of coordinated and standards-compliant systems, etc.

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